Part Sales

Job Responsibilities/Duties

Promotes and sells products and/or services to meet customer needs

 

Handles customer needs for the entire transactional process – looking up parts, pulling parts, selling parts, loading out parts

 

Responsible for the entire inventory process with Non-Deere parts – receipting the parts under the price specified from the vendor 

 

Supplies Service Technicians with parts as required

 

Assists with preparing and maintaining merchandise displays

 

Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations

 

Follows up on shortages and expedites issues by reporting to the Warehouse Manager/Parts Manager – Does not act on the shortages

 

Listens and records potential customer needs or sales/service leads

 

Will assist in the auditing of customer orders in the customer bins – through making the > 14 day warning call

 

Regularly stocks showroom – as needed

 

Assists in keeping the parts department clean and orderly

 

Must be respectful and diligent when representing Western Equipment             

 

Basic data entry/ keyboarding skills

 

Basic parts and machinery knowledge

 

Ability to work in a team environment

 

Ability to lift items weighing up to 75 lbs

 

High School diploma or equivalent experience

 

Fork lift license preferred